Frequently Asked Questions
What happens in the case of rain or wind?
Do you offering private experiences?
Where Are You Based?
I have a specific dietary requirement. Will you be able to accommodate me?
If you have a specific allergy, we kindly ask that you bring inhalers/epi-pens or emergency equipment that you may require as although we will avoid particular allergens during preparation, we cannot always guarantee cross-contamination where food is prepared in a kitchen which may contain said allergens.
What is your booking and cancellation policy?
By us:
We reserve the right to postpone your booking; this includes amongst others, dangerous weather, safety issues and unforeseen circumstances. In the unlikely event that we have to cancel, we aim to give customers as much notice as possible and will offer a refund in full or the opportunity to reschedule and rebook a future event at the same price within the next 12 months.
By you:
Private Events or Corporate Bookings
A 50% non-refundable deposit will be required to secure your booking with the balance payable on or before date of event.
If you wish to reschedule your booking to a later date, you may do so provided you give us one month’s notice prior to your original event date and your rescheduled event takes place within 4 months of your original event date.
We require 5 working days’ notice if you need to increase the number of guests attending and we will accommodate you if we can.
If you wish to reduce the number of guests attending, we will need to be notified in advance as we will have made commitments based on the original numbers booked. You may still be required to pay for the full number of spaces requested at the time of booking unless we agree. We are not able to offer refunds for deductions in guests if the event date is within 3 weeks of your notification.
Can I bring my dog/pet?
I have young children. Can I bring them with me?
Is there parking nearby?
Is there public transport/can I Uber there?
Do you offer workshops in other locations?
If you have an enquiry, please do send through the following details:
- Number of guests
- Location
- Proposed date
- Budget
We will respond with availability and all information.