Frequently Asked Questions
What happens in the case of rain or wind?
How long is the event?
Where Are You Based?
I have a specific dietary requirement. Will you be able to accommodate me?
If you have a specific allergy, we kindly ask that you bring inhalers/epi-pens or emergency equipment that you may require as although we will avoid particular allergens during preparation, we cannot always guarantee cross-contamination where food is prepared in a kitchen which may contain said allergens.
Do you cater or offer workshops in other locations?
If you have an enquiry, please do send through the following details:
- Number of guests
- Proposed date
We will respond with availability and all information.
What is your cancellation policy?
We reserve the right to postpone your booking; this includes amongst others, dangerous weather, safety issues and unforeseen circumstances. In the unlikely event that we have to cancel, we aim to give customers as much notice as possible and will offer a refund in full or the opportunity to reschedule and rebook a future event at the same price within the next 12 months.
Private Events or Corporate Bookings
A 50% non-refundable deposit will be required to secure your booking with the balance payable on or before date of event.
If you wish to reduce the number of guests attending, you may still be required to pay for the full number of spaces notified to us at the time of booking unless we agree, as we will have made commitments based on this number.
If you wish to reschedule your booking to a later date, you may do so provided you give us one month’s notice prior to your original event date and your rescheduled event takes place within 4 months of your original event date.
We require 5 working days’ notice if you need to increase the number of guests attending and we will accommodate you if we can. We are not able to refund tickets for reductions in the number of guests or guests who don’t attend the event.